The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards
  1. Water  FAQs
  2. Assessor FAQs
  3. Building  FAQs
  4. Public Works FAQs
  5. Ordinance FAQs 
  6. Treasurer FAQs 

                           Eme​rgency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 
  1. RAILROAD CROSSING to be closed between October 21-26
  2. BEECH DALY RESURFACING begins October 17; traffic will be northbound only
  3. REPORT POTHOLES properly for best results
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Customer Service Staff

  1. October 25 Hallow-Palooza will be more customer-friendly than ever

    Hallow-Palooza is Taylor’s largest Halloween activity. We’re making this year’s event even more customer-friendly. Scheduled for Friday, October 25, in Heritage Park, the ultimate trail of fun is being streamlined to make it even easier for families. Read on...

  2. GoImpact360 seeks nominations for volunteer fall cleanups

    GoImpact360, a Downriver-based religious volunteer group, will offer senior citizens, the disabled and veterans in the Downriver area free leaf cleanup this year, from November 10-24. Read on...

  3. Birch and Monroe streets targets for resurfacing in October

    Birch Street, between Koths and Goddard, and Monroe Street, between Ecorse Road north to the I-94 freeway viaduct, are scheduled to be resurfaced by the City of Taylor. Read on...
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