The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library.

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays.

The center can be reached by calling (734) 287-6550 or visiting in person. The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year.

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street. If you are using the official payment site for water bills have your account number and jurisdiction code 3212 If paying property taxes use jurisdiction code 3211.

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards
  1. Water  FAQs
  2. Assessor FAQs
  3. Building  FAQs
  4. Public Works FAQs
  5. Ordinance FAQs 
  6. Treasurer FAQs 

Emergency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area. We will keep you informed of important information to avoid calling into City Hall.

  1. VEHICLES BEING AUCTIONED for next two weeks online
  2. GODDARD ROAD RESURFACING begins June 15, runs through early October
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    There has been a 90 percent increase in the number of cases among children in the U.S. over the last four weeks, according to a new analysis by the American Academy of Pediatrics and the Children's Hospital Association that will be updated weekly. Read on...

  2. UPDATED: Legion to distribute food boxes to veterans, seniors and families in need on August 14

    The American Legion Department of Michigan Veteran Affairs & Rehabilitation Committee and Post 200, partnering with Gleaners Community Food Bank, will be distributing food boxes to veterans, seniors, or families in need. Now starting at 1 p.m. Read on...

  3. 2020 Taylor Summer Festival has been canceled

    The City of Taylor and its promoter, 360 event productions, has announced the cancelation of the Taylor Summer Festival. Read on...
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