The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.

2018 JOB FAIR WEB HOME

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards
  1. Water  FAQs
  2. Assessor FAQs
  3. Building  FAQs
  4. Public Works FAQs
  5. Ordinance FAQs 
  6. Treasurer FAQs 

                           Eme​rgency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 
  1. GODDARD ROAD construction project moves into second phase
  2. PELHAM ROAD (Goddard-Wick) resurfacing will take place through June
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Customer Service Staff

  1. Good2Great Neighborhood Program work continues in Area #2

    Good to Great Neighborhood Program work continues in Area #2 of the campaign, which is focused on the neighborhoods between Monroe, Van Born, Pelham and the I-94 freeway. Read on...

  2. New volunteer cleanup effort mirrors Good to Great Neighborhood Program, and starts at Papp Park

    In collaboration with the new Good to Great Neighborhood Program, Life Bridge Church and City are partnering in an effort to clean and beautify city parks, beginning with Papp Park. The project will begin at 9 a.m. Saturday, June 16. Read on...

  3. Big Ray Haywood and the Motor City Kings kick off 'Music and Art in the Gardens 2018'

    "Music and Art In The Gardens 2018" begins it's weekly Wednesday night concert and art series at the Taylor Conservatory & Botanical Gardens on June 6. A favorite, Big Ray Haywood and the Motor City Kings will be performing their soulful sound. Read on...
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